Terms and Conditions
Terms and Conditions
Last Updated: 05/31/25
Welcome to Kia’s Luxe Kreations LLC! These Terms and Conditions ("Terms") govern your use of our website [kiasluxekreations.com] and your purchase of handmade products ("Products") from us. By accessing or using our website, you agree to be bound by these Terms.
1. General Information
This website is operated by [Kia’s Luxe Kreations LLC], a Limited Liability Company based in [Mesquite, TX, USA]. Throughout the site, the terms "we," "us," and "our" refer to [Kia’s Luxe Kreations LLC]. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms.
2. Products and Descriptions
We sell handmade and custom-crafted goods. Due to the nature of handmade items:
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Products may vary slightly from the photos shown.
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All dimensions and colors are approximate and may vary slightly.
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Custom or made-to-order items are not eligible for return.
Custom orders are subject to the following terms:
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A non-refundable retainer fee (100%) is required and the payment of the full balance is required to begin work on a custom order.
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We will provide estimated timelines and communicate regularly during the process.
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You are responsible for providing accurate information, specifications, or reference materials.
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All custom orders are final sale and cannot be returned or exchanged.
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We reserve the right to decline custom order requests at our discretion.
To place a custom order, click the link custom order form.
3. Pricing and Payments
All prices are listed in USD and are subject to change without notice. Payments must be made in full at the time of purchase. We accept [Klarna, AfterPay, credit/debit cards, PayPal, etc.].
4. Shipping and Delivery
We ship [worldwide]. Estimated delivery times are provided during checkout but are not guaranteed. We are not responsible for delays caused by carriers or customs.
5. Returns and Refunds
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Custom or personalized items are non-refundable.
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Shipping costs are non-refundable unless the return is due to our error.
Please contact us at [kiasluxekreations@gmail.com] before returning any items.
6. Intellectual Property
All content on this site, including text, images, logos, and product designs, are the property of [Kia’s Luxe Kreations LLC] and may not be used without our express written permission.
7. User Conduct
You agree not to:
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Use our products for any illegal or unauthorized purpose.
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Attempt to interfere with the security or proper functioning of the website.
8. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of [USA/TX], without regard to its conflict of law principles.
11. Contact Information
If you have any questions about these Terms, please contact us at:
Email: kiasluxekreations@gmail.com
Phone: 945-217-5869
Right to Refuse Sale Policy
At Kia’s Luxe Kreations LLC, we strive to provide a safe, respectful, and fair shopping experience for all customers. However, we reserve the right to refuse or cancel any order at our discretion, including but not limited to the following situations:
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Orders that violate our store policies, terms of service, or applicable laws
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Customer behavior that is abusive, threatening, or harassing toward our team through any communication channel
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Bulk purchasing intended for resale or price manipulation, unless previously approved
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Not following directions
Any payments received for refused or canceled orders will be refunded in accordance with our refund policy. We appreciate your understanding and cooperation as we work to maintain a safe and positive environment for all customers.
Kia’s Luxe Kreations