FREQUENTLY ASKED QUESTIONS

How long will it take for my order to ship?

Order processing takes 24-48 hours (you have within that time frame to cancel order for a refund) Depending on the contents of your order, shipping is 2-10 business days. In some cases, if the order is placed before 1pm CST, the order will be shipped the same day. Orders placed after 1pm CST Friday will be shipped out the following business day Shipping confirmation will be sent to email address provided.
How long does shipping take?

Depending on the contents of your order, shipping is 2-10 business days unless using Express which is overnight
I ordered the wrong thing, can I exchange it?"

Once the item(s) is created and due to the item(s) being personalized, it is unable to be returned, exchanged, or refunded. PLEASE make sure to double check cart before submitting order. Also please read all policies and information before placing order. I am not responsible if you do not read everything in its entirety
What is your exchange/refund policy?

Due to the item(s) being personalized, it is unable to be returned, exchanged, or refunded.
When will you begin working on my order?

Full payment must be received before I began processing your order. No Exceptions!

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